Shipping & Delivery
Deliveries can be expected within 1-2 weeks during office hours to your designated delivery address.
Please note that we only deliver to one delivery address per order. Rerouting delivery charges due to your absence or an incorrect or non-existent delivery address will be borne by you.
Please note that we do not ship orders to any PO Box, military and protected areas. Delivery charges for failed attempted delivery to such restricted areas will be borne by you.
Online Order Processing
We accept all major credit cards through Paypal.
Online Security Check
Online security check is Coolbit-Asia.com initiative as preventive measure against credit card and PayPal fraud transactions.
It aims to protect our customers from unauthorized and fraudulent dealings. We might request for additional information and documents for payment verification.
In such situations, your order(s) might be delayed. Coolbit-Asia.com seeks your kind understanding in the delay of the shipment as a result of online security checks.
We may contact you for more information. In addition, we may require additional time for the processing of a larger order, inspection and packing of items and we appreciate your kind understanding in any delay of shipment.
Should you need further help, please send an email to firstname.lastname@example.org with the enquiry and order number, and we will attend to you within 1-3 working days.
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